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Total pages original book: 272
Includes a PDF summary of 26 pages
Duration of the summary (audio): 19M58S (5.2 MB)
Description or summary of the audiobook: What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.
Other categories, genre or collection: Business Communication & Presentation, Business Negotiation, Social, Group Or Collective Psychology, Advice On Careers & Achieving Success
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